To implement the Responsible Care Management System

PDCA in action

• Companies must first PLAN – identify and evaluate potential hazards and risks associated with their products, processes, distribution and other operations. Companies then establish goals and objectives to address any significant hazards and risks, taking concerns of employees, communities, customers, suppliers and other stakeholders into consideration.
• Next, companies must DO what they have planned. They establish, document and communicate responsibilities to meet stated goals and objectives, including processes to identify and meet staff training needs.
• Then companies must CHECK their progress. This stage highlights performance measurement and corrective action. Activities include self-assessments – companies measure and evaluate their performance, including compliance with regulatory and legislative requirements, and take corrective and preventive action to make necessary adjustments to the management system. Companies also establish procedures for identifying and maintaining Responsible Care records.
• Finally, companies must ACT. Senior management periodically reviews the adequacy and effectiveness of the management system and makes any changes necessary to enhance performance. The results of this process are shared with the company’s stakeholders.